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Dudley Zoo and Castle Reviews

Rated 4.4 based on 11444 Reviews

Activities & Tours in Dudley

Castle Hill, Dudley DY1 4QF

Published on
August 13, 2025
Last updated
August 13, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Dudley Zoo and Castle's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Dudley Zoo and Castle?

lovely day out

absolutely fantastic time

nice place to visit

Great zoo, huge variety

good day out for the family

Great family day out

Great value for money

excellent value

really well maintained

Absolutely loved my visit

Trustguide extracts key phrases from reviews about Dudley Zoo and Castle and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 13, 2025, 11444 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Dudley Zoo and Castle's publicly available reviews View source

Donna Wilson rated Dudley Zoo and Castle 5 stars
2 weeks ago
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Such a lovely day out. Lots of animals to see, the grounds are lovely and I loved the birds of prey demonstration. I took both my children with sensory issues, all around the zoo where signs explaining anything that might affect certain senses, before entering I could warn my children and if they were not comfortable with a particular thing we could bypass it. Also loved how there were pictures about how to sign language animals or objects. I would recommend it to any family.
Joy Wolfenden rated Dudley Zoo and Castle 5 stars
a month ago
Absolutely fantastic time at Dudley Zoo. We went on a Thursday afternoon and it was really quiet. The non-zoo animals were baking in the sun, it would have been nice to see bowls of water out for them (the birds and so on). Great selection of wild animals, absolutely beautiful.
Sholto David rated Dudley Zoo and Castle 5 stars
a month ago
This zoo and castle combination is a nice place to visit. The enclosures for the animals are suitable and they seem well looked after. I got some great views and photos. You can see Lions, Tigers, Red Pandas, Giraffes, Tapir, Lemur, various monkeys so there's a lot to see. There is a fun chairlift and a few rides. The buildings are not in great condition, but it does have a certain kind of charm. My impression is that this zoo will not last forever, and no one will build a zoo in a castle grounds again, visit while you can.

Reviews Summary

Overall sentiment for Dudley Zoo and Castle is strongly positive, with visitors regularly highlighting the variety of animals, accessible grounds, and enjoyable demonstrations. Reviewers note well-considered sensory accommodations for neurodiverse visitors and appreciate the range of educational features like sign language guides. Occasional criticisms include minor infrastructure issues and limited food options, but positive aspects predominate.

Common themes in the reviews are the breadth and welfare of animal enclosures, unique location on castle grounds, and overall value, especially with family-friendly features like playgrounds and fun chairlifts. Renovations and historical preservation are acknowledged, though a few express concerns about the condition of older buildings. Reviewers frequently mention that the site is engaging for repeat visits and suitable for a wide range of visitor ages.

Based on public feedback, Dudley Zoo and Castle is regarded as a worthwhile and memorable cultural destination in Dudley, particularly valued for its inclusivity, animal care, and unique castle setting. Repeat business and strong recommendations suggest it maintains a robust local reputation.
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Frequently Asked Questions About Dudley Zoo and Castle

Is Dudley Zoo and Castle suitable for visitors with sensory needs?

Yes, reviewers highlight clear sensory accommodations throughout the zoo, with signage alerting visitors to sensory inputs and visual guides to help families navigate potential challenges comfortably.

Are there options for repeat visits or memberships?

Annual passes are available, and several reviewers mention the excellent value of these memberships, allowing locals to make multiple visits and see ongoing improvements and new enclosures.

What should visitors expect regarding food and facilities on site?

Some visitors report that not all food huts may be open at all times, and parts of the grounds can be hilly and include stairs. It's recommended to plan ahead for food and prepare for some challenging terrain.

About Dudley Zoo and Castle

Activities & Tours
Dudley Zoo and Castle operates as a zoological and heritage attraction, providing access to a wide range of animal exhibits and a historic castle. The organization serves visitors in person, combining education, recreation, and conservation within its culturally significant grounds.

The company maintains a variety of animal enclosures, playgrounds, and visitor amenities across its hilly site. It integrates sensory accessibility features and educational signage, offers rides like a chairlift, and manages site renovations alongside historical preservation. Tickets grant entry to both the zoo and the castle.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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