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Destinology Reviews

Rated 4.7 based on 294 Reviews

Activities & Tours in Bolton

Hall Ln, Lostock, Bolton BL6 4BL

Published on
August 12, 2025
Last updated
August 12, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Destinology's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Destinology?

incredibly helpful and knowledgable

Couldn’t ask for more!

excellent service in securing the cabin

put me at ease, a friendly voice

great to deal with from start to finish

excellent service from Emma O'Reilly

went over and above

excellent customer service

super professional

always been excellent

Trustguide extracts key phrases from reviews about Destinology and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 12, 2025, 294 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Destinology's publicly available reviews View source

Jane Bisseker rated Destinology 5 stars
6 days ago
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Emma O'Reilly was incredibly helpful and knowledgable about the resorts we had shortlisted. She provided us with a very competitive quote for our holiday and was able to give us lots of tips and details about our forthcoming trip. She was also able to double check some of our flight details which was kind as we had purchased our flights with vouchers. We cannot wait to go!
Dino Leo rated Destinology 5 stars
4 days ago
Ryan was helpful, knowledgeable, attentive and responsive. The price for my holiday was competitive and he negotiated a little freebie bonus spa treatment on our behalf. Couldn’t ask for more!
Sasha HIll rated Destinology 5 stars
4 days ago
Very good experience booking through Destinology and specifically, Maura McKenna. She provided an excellent service in securing the cabin we reserved off the supplier. Maura provided very quick responses and we had our holiday booked without any hassle. Price of our holiday was excellent. We will definitely consider using Destinology again for future holidays.

Reviews Summary

The overall sentiment in reviews of Destinology’s travel and holiday booking services is strongly positive, with customers repeatedly highlighting agent knowledge, efficiency, and attention to detail. Reviewers consistently note professional and personal service from specific staff members such as Emma O’Reilly, Maura McKenna, Anna Malford-Davis, Ryan, and Craig Robinson. Occasional mentions of follow-up issues are always resolved promptly, reinforcing a high degree of trust in the process.

Frequent themes across the reviews include quick response times, the ability to tailor holidays to individual preferences, competitive pricing, and effective communication. Customers value the ease of booking, problem-solving skills of staff, and those little “extras” negotiated on their behalf. Loyalty is apparent, with several reviewers returning repeatedly to book with Destinology for holidays, cruises, and honeymoons—as well as multi-centre trips worldwide, including Dubai and Thailand.

Based on customer feedback, Destinology is regarded as a reputable and reliable travel agent and tour operator for premium holidays. Their strong reputation is built on knowledgeable staff, personalized service, and repeat business. Across regions and various trip types, Destinology demonstrates consistent delivery and earns customer recommendations.
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Frequently Asked Questions About Destinology

How knowledgeable are Destinology agents about destinations?

Agents at Destinology are noted for their in-depth knowledge of holiday resorts and global destinations. Customers frequently mention that staff provide helpful insights, tips, and detailed recommendations when planning holidays.

Can Destinology handle changes or issues after booking?

Yes, reviews state that Destinology agents respond quickly to post-booking queries. Staff resolve issues efficiently, such as amending flight details or addressing concerns, making the process smooth and reassuring for customers.

Does Destinology offer competitive pricing and added benefits?

Many reviewers highlight that Destinology provides competitive holiday quotes. In several cases, agents also negotiate extras such as complimentary spa treatments or tailored package options, enhancing overall value.

About Destinology

Activities & Tours
Destinology is a tour operator and travel agency specializing in premium holiday packages, cruises, and custom travel itineraries. It offers tailored bookings for a wide range of destinations, handling accommodation, activities, and often additional travel extras through personalized agent interactions.

The company operates through direct consultation with experienced agents who provide quotes, manage reservations, and support with flight and itinerary details. Services are delivered primarily via phone and email, with agents negotiating on behalf of clients, responding to queries promptly, and managing booking logistics from initial inquiry through to post-booking support.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.