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Cheviot Hills Recreation Center

Cheviot Hills Recreation Center Reviews Summary

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Activities & Tours | Los Angeles, CA

2551 Motor Ave, Los Angeles, CA 90064, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Cheviot Hills Recreation Center?

As of Mar 13, 2024, 528 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Cheviot Hills Recreation Center's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
February 23, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Cheviot Hills Recreation Center's customers had a positive experience.

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Cheviot Hills Recreation Center

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Cheviot Hills Recreation Center's customer reviews analysis

The Cheviot Hills Recreation Center appears to be well-regarded for its abundant space, various recreational opportunities, and suitability for group activities such as family reunions and memorials, evidenced by several reviews praising these attributes. Customers have experienced positive interactions and have found the park to be a verdant escape from urban environments, as well as welcoming to activities including sports and dog socialization. However, some concerns regarding increasing fees, rigid refund policies, and occasional overlooks in restroom maintenance detract from the otherwise favorable impressions. There is a recurring appreciation for the park's natural beauty and its amenities, such as picnic areas and sports facilities, but these positive experiences are coupled with the need for improved administrative policies and facility upkeep to enhance overall customer satisfaction.

Positive Feedback

Positive customer feedback for Cheviot Hills Recreation Center highlights the ample open spaces which are particularly appreciated for soccer practices, dog play areas, and group activities. The existence of unique amenities such as an archery range sets the park apart from others. The verdant environment, characterized by majestic trees, provides a serene setting that contributes to a positive atmosphere for visitors. Free parking and large areas for games are also repeatedly commended. Customers note the park's cleanliness and the peaceful ambiance it offers, far from the noise of the city. Overall, the park's various recreational options and its environment are primary aspects of its positive reputation.

Concerns and Threads

Negative aspects of customer feedback for Cheviot Hills Recreation Center are primarily focused on administrative and upkeep shortcomings. The sharp increase in fees for the adult volleyball club has been a sticking point, along with inflexible refund policies for children's classes that do not accommodate dissatisfied participants after the first session. Additionally, maintenance issues in the restrooms, such as lacking paper products, soap, and non-operational hand dryers, have been a source of frustration for visitors. Difficulty in finding ample parking during busy events was another concern raised by a patron. These issues suggest that some operational aspects require attention to meet the expectations of users and support the center’s reputation for providing a quality recreational experience.

Frequently asked questions about Cheviot Hills Recreation Center

Are there any covered areas or shelters available at Cheviot Hills Recreation Center in case of rain during our visit?

According to one visitor's experience, there are no shelters specifically mentioned, but there is a large old tree with picnic tables that could provide shade or some protection from the rain. It's recommended to check with the recreation center directly for more information on covered areas.

Does Cheviot Hills Recreation Center offer refunds if a child dislikes their class after the first day?

Based on the feedback from a customer, the recreation center does not offer refunds after the first day of a child's class. It's advisable to discuss any concerns with the administration as policies may change, but current feedback indicates a strict no-refund policy after classes commence.

What amenities does Cheviot Hills Recreation Center provide for pets, specifically dogs?

Cheviot Hills Recreation Center is praised for its pet-friendly areas. There is a large grassy area behind the basketball courts designated for off-leash dog socializing, and the park, in general, is a pleasant environment for dog walking as per visitor reviews.

Recent customer reviews and testimonials for Cheviot Hills Recreation Center

Cheviot Hills Recreation Center
Irlene terrell
5-Star
5 months ago
If it had not been raining. A new experience, eating under my umbrella in the rain. Did not have a shelter, but there was a very large old tree with picnic tables under it. It would have provided ample shade had the sun been shining. Handicap parking was adjacent to the site and toilet close by, excellent. Had a family reunion and we enjoyed ourselves despite the weather. We did not venture out into the other areas, but the map showed many recreational venues. Very nice park. Good for group activities. I plan to go again.
Cheviot Hills Recreation Center
Miyoki and Kevin
5-Star
3 months ago
We used to do a lot more things at this rec center but several occurrence has pushed us away. 1. Their adult volleyball club fees keep jumping higher and higher each season. 2. For kids classes they do not allow you any refunds upon first day of class ..even in colleges they allow you full refund after first week of school- what if your kid hates the class or the teacher after day 1? I would say it is fair to allow for full refund or 85% refund upon attending first day to ensure teacher, student and subject compatibility. 3. Restroom maintenance often overlook...instances of no paper, no soap and not operating hand dryer.
Cheviot Hills Recreation Center
tίᴍ ᴇሃሃ
5-Star
4 months ago
Open Spaces great for Soccer Practices. Dogs can be found playing towards the back between the baseball field & basketball courts... Also has an Archery Range, making this place the only Park I know that offers that..
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Overall Rating

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A+
A
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C
D
F
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Overall Rating
4.5
/5
528
reviews
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