AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
Chessington World of Adventures Resort logo

Chessington World of Adventures Resort Reviews

Rated 4.1 based on 30101 Reviews

Chessington KT9 2NE

Activities & Tours Chessington

Published on
August 7, 2025
Last updated
August 7, 2025

Reviews Summary

Overall, customer sentiment for Chessington World of Adventures theme park is largely positive, with repeated mentions of enjoyable experiences for families, particularly with children. Many reviewers praise the range of rides for all ages, the presence of a zoo, helpful staff, and the themed environments. However, common criticisms include long queue times, limited healthy food options, and frequent early closing hours, which some felt reduced value for money.

Frequently mentioned themes include the park’s strong family orientation, diverse attractions, and the zoo’s appeal. Customers appreciate the clean facilities, themed hotel rooms, convenient parking, and the opportunity to bring food for picnics. Many reviews also highlight helpful staff interactions inside the park, though some cite less positive experiences with parking attendants or limited late-afternoon food service. Queue management and overcrowding, especially during school visits, emerge as recurring frustrations.

In summary, Chessington World of Adventures holds a solid reputation as a family-friendly destination in the UK, valued for its variety of experiences and themed attractions. While operational aspects like queue times and food service could be improved, most customers enjoy their visits and see the park as a worthwhile choice for children and group outings in the region.
Read more

What Customers Are Saying About Chessington World of Adventures Resort?

we recommend going here with your family

queues were often quicker than advertised

I had a very good day out here

the best time at the World of Adventures

the customer service staff really helped us

it was definitely worthy spending a half day here

We had a lovely day

we had a great time

The hotel was fab

Wonderful day out at Chessington

Trustguide extracts key phrases from reviews about Chessington World of Adventures Resort and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of Chessington World of Adventures Resort's customers had a positive experience.

Positive
60%
Neutral
10%
Negative
30%

Chessington World of Adventures Resort Ratings

4

As of Based on 30101 revies as of Aug 07, 2025

Chessington World of Adventures Resort Score

60%

As of Based on 30101 revies as of Aug 07, 2025

Got a busrning question about Chessington World of Adventures Resort?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Aug 07, 2025, 30101 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Chessington World of Adventures Resort's publicly available reviews View source

Hanaa rated Chessington World of Adventures Resort 4 stars
a week ago
The atmosphere was wonderful, we recommend going here with your family as there were multiple child friendly rides and zoos. There were a few rollercoasters for adults and teenagers too however 3 of the rides were malfunctioning and took quite a while to function again. It was a nice experience, my kids enjoyed it a lot.
Ian Postlethwaite rated Chessington World of Adventures Resort 5 stars
a week ago
Very good theme park with a good range of rides for all ages. The park is tidy and well themed. The queues were often quicker than advertised at the ride entrance/ on the app. Queues ranged from 25 to 60 minutes. Ride availability was excellent on the day we visited.
Meera Mylvaganam rated Chessington World of Adventures Resort 4 stars
a week ago
Chessington is an all rounded place to visit as it both has animals and rides!!! The ride queue time is sometimes long but you get to buy quick access tickets. Sometimes even when the queue was just 5 minutes you had to walk through the long queue path which sometimes can be annoying. The park has something for everyone. Not much choice in food especially if you are health conscious but you get to bring your own picnic. Staff were friendly in the park- not so much in the car park. The refill stations for the cups you can buy for £18 were few and not well sign posted and the ones stationed outside were covered in wasps. The ones in the sweet shop were great!! They also don’t let u refill for ten minutes which was also annoying cos I got a couple of wasps in my first drink!! The rides were good. The animals look healthy and happy. I had a very good day out here.

Frequently Asked Questions About Chessington World of Adventures Resort

Are there suitable attractions at Chessington World of Adventures for different age groups?

Yes, reviews indicate the park features rides and activities for all ages, including family-friendly attractions, thrill rides for teens and adults, and a zoo area. This makes it appropriate for families with children as well as adult visitors.

What are the main challenges visitors face during busy periods at the park?

Many customers report that queue times can be long, especially during school visits or peak periods. Some mention overcrowding and difficulties with queue management, which can impact the overall experience on busy days.

Can guests bring their own food or is food available throughout the day?

Guests are allowed to bring picnics, which some reviewers recommend due to limited food variety and early closure of some outlets. Food options are available, but several customers mention that outlets may stop serving well before park closing time.

About Chessington World of Adventures Resort

Activities & Tours
Chessington World of Adventures is a theme park and zoo offering a range of rides and animal attractions suited to both families and thrill-seekers. The company operates primarily as an in-person entertainment destination, located in the UK, providing day tickets and resort accommodation options for visitors.

The park includes themed areas, various rides, and onsite hotels, such as safari-themed rooms. It manages operational aspects like ticketing, queue management, car parking, food outlets, and guest services, with facilities aimed at different age groups. Additional offerings include refill stations, early access for resort guests, and annual passes.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
15326016032725684337
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.