Cherry Lane Tickhill Reviews

Overall, customer sentiment for Cherry Lane Garden Centre is mixed, reflecting both strong loyalty and notable controversy. Many reviewers mention the friendly and helpful staff, quality product range, accessible layout, and popular café as standout features. However, several negative reviews highlight dissatisfaction with the centre’s decision to cut down historic trees, which has caused upset among long-time customers and some community members.

The most common positive themes include the breadth of products—from gardening accessories to food and pet supplies—along with reasonable prices, spacious parking, and a welcoming environment for regular visitors and pets. Reviewers frequently mention cleanliness, accessibility, and attentive café staff as positives. On the critical side, persistent concerns revolve around the tree-felling decision, with emotional language describing a loss of community heritage, and frustrations with slow till queues during busy times.

Cherry Lane Garden Centre's reputation in the local area is marked by a blend of customer satisfaction with its core services, and community backlash linked to recent management decisions. Long-term loyalty, staff friendliness, and convenience remain strong points, but the tree removal incident has affected perceptions, especially among environmentally conscious patrons.

Cherry Lane Garden Centre is a retail business specializing in the sale of plants, gardening equipment, pet supplies, household goods, clothing, and food products. The company operates physical locations where customers can browse an extensive variety of items, including gardening accessories, furniture, and fresh food, often featuring an in-store café or restaurant.

The garden centre’s operational model is based on providing a combination of retail shopping and dining experiences. It offers onsite parking, accessible facilities for individuals with disabilities, and features areas that cater to pet owners. Stock management includes regular deliveries, and the store is designed to welcome both casual visitors and regular shoppers seeking a wide product selection.