Overall sentiment for Brandon J Roofing is overwhelmingly positive, with most reviewers highlighting exceptional communication, professionalism, and workmanship throughout their roofing projects. Customers repeatedly mention employees by name, such as Taylor, Kile, Nate, Killian, and Ardis, citing specific examples of thorough explanations, high-quality installations, and assistance with processes such as insurance claims. A single negative review stands out, critiquing subcontracting practices, poor coordination regarding siding, and unresolved follow-up issues, which presents a contrast to the otherwise consistently favorable experiences.
Common feedback includes praise for the courteous and efficient crews, clear project timelines, and attention to detail. Several customers emphasize that the roofing process was explained without pressure or upselling, and note the tidiness and respect for property shown by installation teams. Across the St. Louis, MO area, multiple reviewers highlight how Brandon J Roofing supported the community after storm and tornado damage, often responding promptly and providing reassurance during stressful times.
The reputation of Brandon J Roofing, especially in St. Louis, MO, is built on trust, reliability, and responsive customer service. Many reviewers express intent to recommend or reuse the service, signifying a strong local preference for the company. Overall, Brandon J Roofing is regarded as a trustworthy and skillful choice for roofing needs in the region, with numerous repeat and referral recommendations underpinning its positive standing.
Common feedback includes praise for the courteous and efficient crews, clear project timelines, and attention to detail. Several customers emphasize that the roofing process was explained without pressure or upselling, and note the tidiness and respect for property shown by installation teams. Across the St. Louis, MO area, multiple reviewers highlight how Brandon J Roofing supported the community after storm and tornado damage, often responding promptly and providing reassurance during stressful times.
The reputation of Brandon J Roofing, especially in St. Louis, MO, is built on trust, reliability, and responsive customer service. Many reviewers express intent to recommend or reuse the service, signifying a strong local preference for the company. Overall, Brandon J Roofing is regarded as a trustworthy and skillful choice for roofing needs in the region, with numerous repeat and referral recommendations underpinning its positive standing.
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