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Blue Planet Aquarium Reviews

Rated 4.1 based on 7600 Reviews

Longlooms Rd CH65 9LF

Activities & Tours Ellesmere Port

Published on
August 30, 2025
Last updated
August 30, 2025

Reviews Summary

Overall, reviewers express a mix of positive and critical sentiments about the aquarium. Many guests highlight welcoming staff, accessibility features for wheelchair users, well-maintained tanks, and engaging exhibits like the shark tunnel. However, concerns are frequently noted about high admission and cafe prices, areas that feel underutilized, and dated or worn facilities. Several visitors mention both enjoyment of the experience and notable disappointments such as closed or missing exhibits.

Common feedback includes praise for the friendliness and informative nature of the aquarium staff, cleanliness, and the variety of species on display. Families appreciate activities for children, the cafe’s unique viewing windows, and educational feeding events. Complaints cluster around pricing, particularly regarding food, entry, and gift shop costs, as well as operational aspects like the closure of certain attractions, overcrowding, and maintenance issues. The location appears to be a recurring family destination, though repeat visits may be limited by perceived value.

In summary, the aquarium is regarded as a worthwhile and educational outing, especially valued for its staff, animal care, and child-centric amenities. Nonetheless, in this region, repeated frustrations concerning expense and aging infrastructure suggest potential areas for improvement. Despite these criticisms, the aquarium maintains a generally positive reputation among visitors who prioritize interactive and well-presented aquatic exhibits.
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What Customers Are Saying About Blue Planet Aquarium?

Warmly welcomed and explained heath and safety

thoroughly enjoyed our visit

Great few hours spent

thoroughly enjoyed wandering around

A great day out with plenty to see

tanks were very well maintained

the cafe had windows into the main large tank

staff are friendly and informative

exhibits are well looked after

the under water tunnel

Trustguide extracts key phrases from reviews about Blue Planet Aquarium and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of Blue Planet Aquarium's customers had a positive experience.

Positive
50%
Neutral
10%
Negative
40%

Blue Planet Aquarium Ratings

5

As of Based on 7600 revies as of Aug 30, 2025

Blue Planet Aquarium Score

50%

As of Based on 7600 revies as of Aug 30, 2025

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Customer Reviews

As of Aug 30, 2025, 7600 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Blue Planet Aquarium's publicly available reviews View source

George Gray rated Blue Planet Aquarium 5 stars
a week ago
Well worth a visit, car park had loads of spaces when we arrived at 11.30am. Warmly welcomed and explained heath and safety procedure for wheelchair users. Exhibits were very good and very busy. Enjoyed the feeding events and the shark tunnel. Everyone of our family thoroughly enjoyed themselves. Cafe meals were a tad expensive but aren't they all these days. We were pleasantly surprised with the quality of the food and drinks.
Naomi Lear rated Blue Planet Aquarium 3 stars
5 months ago
Visited on 10.3.25 with my partner and our 2 children aged 3 years and 7 months. Myself and my partner have been several times before and our 3year old has also been once before when she was around 2months old. Whilst we have thoroughly enjoyed previous visits and also our most recent visit yesterday, both myself and my partner do feel that, sadly, the entrance cost is getting far too expensive for what is on offer. Yes, I understand all the running costs increase therefore entrance costs need to increase to reflect this, I just feel the aquarium could offer more to justify the expensive entry cost. I feel the area behind the reception/entry desks isn't being utilised to it's full potential. Yes, there may be some benches/seats to sit on, kids rides and teddy machines, I just feel this area would be better utilised by having tables out with a craft/colouring activity available all day everyday, therefore making the aquarium more appealing to younger children. It was a shame to not be able to see the Giant Pacific Octopus plus it was also a shame that the moving track throughout the tunnel was either not working or hadn't been switched on. I completely understood why the pelican weren't in their display outside (due to avian bird flu being in the area) however what I couldn't understand was why the Nature Walk was closed for the same reason. There also seemed to be several exhibits missing/empty with no explanation. Definitely recommend taking your own food when you go as the cafe prices are quite extortionate!! For example, the tuna baguette or roll that was on display in the covered food counter was £8.10, something you could get exactly the same at any supermarket for at least £5 cheaper, if not more!! The ice cream was also expensive at £4.50 for a 2 scoop tub, however it was delicious ice cream so I didn't mind paying that. Whilst we did thoroughly enjoy our visit yesterday, I do feel it will be a good few years before we will consider going again as we feel we have done everything there is to offer there.
Kerry Davies rated Blue Planet Aquarium 5 stars
5 months ago
My Grandson done the shark dive, he absolutely loved it, whilst he was getting ready we were shown round the aquarium and told about all the different species. Great few hours spent, nice cafe and play area too. Only negative is we was told to arrive by 8am yet they didn't open till 8.30.

Frequently Asked Questions About Blue Planet Aquarium

Are there accessible features for wheelchair users at the aquarium?

Yes, staff at the aquarium provide a warm welcome and explain health and safety procedures for wheelchair users. Accessibility features are available to ensure an inclusive experience for all visitors.

Is outside food allowed due to high cafe prices?

Some visitors recommend bringing your own food because cafe prices are noted as expensive. There are outdoor picnic areas available, allowing guests to enjoy their meals on site.

How long does an average visit to the aquarium take?

Visit lengths vary, but most reviewers report spending between one and three hours exploring the exhibits, with factors like crowds and event timing influencing overall duration.

About Blue Planet Aquarium

Activities & Tours
The aquarium is a public attraction that displays a variety of aquatic species, including fish, reptiles, and marine animals. Visitors can explore different exhibits, participate in educational feeding events, and enjoy amenities such as a cafe, play area, outdoor picnic spaces, and a gift shop. The service is offered in person, catering to families, school groups, and individuals.

The operational structure involves on-site staff who guide visitors, provide educational talks, and maintain the animal habitats. Admission and parking are managed with advance ticket purchase. Timed events such as animal feedings, interactive displays, and a mix of indoor and outdoor activities form part of the daily schedule. Facilities include accessible features for wheelchair users and areas for both structured learning and leisure.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.