Big Green Coach Ltd Reviews

Coach from Birmingham to Bearded Theory and return. Well, where on earth do I begin?? No worries getting to the festival but the return was horrific. Now 1st things 1st, Big Green Coach do not actually own any coaches. They sublet from other companies. Anyone remember the ferry company without any ferries? Yep, red flag! So we were meant to be picked up at 10am this morning (26/05/2025) from the site. By 9.30 most of us were ready and waiting. And then we waited, and waited a bit more. 10.55 still no coach but the 11am BGC for Leeds etc just pulled in... and so we started making calls to find out where on earth our coach was. We kept getting fobbed off with 'they are 10 mins away'. So we took turns calling and trying to get any info at all. They couldn't contact the driver, they couldn't say when they had left base, just apologies and some very tired, cold and soggy festival weary people getting a little bit frustrated. 11.55 The coach finally arrives on site. Yayayayay! We load up, board and we are off! Still no explanation, just more apologies. After half an hour or so we noticed that we seemed to be doing a tour of the local villages. On tiny B roads. A few of us clocked that we were getting closer to catton park not further away. The coach Sat nav was going rogue. Some wonderful man managed to convince the driver that we were going in circles and 'no, I don't think Birmingham is down that dirt track!' The driver reverses. Into a hedge and almost into a ditch. And that's when the damage pictured occurred. Half an hour later we are finally on an A road going in the right direction. Oh, and did I mention that the air-conditioning was on full blast! It was freezing. I was warmer on the Thursday night at BT when it went below 5°c. We begged the driver to turn it down, they didn't know how to. Finally pull up in Birmingham, again thanks to the excellent local knowledge of my fellow passengers, and I bounce off the coach wondering if I should do a Katy Perry and kiss the ground. I wished the passengers going on to Bristol the very best of luck. I have a feeling they needed it. And as I walked over to New Street I looked back and saw the damage. Ahhh so that was why drivers kept honking at us! Thank you to all of my lovely fellow passengers, I don't think I would have made it without you. Big Green Coach = Shocking! Absolutely terrible. Would definitely not recommend. 1/10 and they only get the 1 because at least the coach eventually turned up. Unfortunately we don't get a lot of choice with public transport to festivals so... Same again next year everyone?? 😂

Big thanks to Big Green Coach for the smooth and stress-free ride to the Imagine Dragons concert at Tottenham Hotspur Stadium! Super organised, comfy and on time — great job! 🙌🚌🎶