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Ashley Neal Driving Instruction Reviews

Rated 4.9 based on 500 Reviews

Driving School in Liverpool

50 Whitewood Park, Fazakerley, Liverpool L9 7LG

Published on
February 25, 2024
Last updated
July 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Ashley Neal Driving Instruction's customers had a positive experience.

Positive
100%
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Negative

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Ashley Neal Driving Instruction?

Trustguide extracts key phrases from reviews about Ashley Neal Driving Instruction and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 10, 2025, 500 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Ashley Neal Driving Instruction's publicly available reviews View source

Jeffrey Hipolito rated Ashley Neal Driving Instruction 5 stars
a month ago
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When I was looking for a driving school, Ashley Neal driving Instruction was one of the few school that responded to my inquiry. They were very accommodating and tried to fit me in even when they were very busy. At the time they did not have available instructors but they have put me on the waiting list and soon as an instructor was available they have fitted me in. I had Adam as my first instructor unfortunately he could not continue so he helped us find a new instructor. Adam was really good and very reassuring. I had Gary as my second instructor. He is very professional and is very good and thorough with his instructions. He gives good tips on how to improve your driving. Gary unfortunately couldn't continue and had to have some time off so I had another instructor. I had Liam who was also very good and was kind and accommodating to fit me in his busy schedule. Liam is very good and very reassuring which boosts your confidence. He give good advice on how to improve your driving but also gives positive reassurance which I needed to boost my confidence in driving. Thank you so much.
Ehsan Faraji rated Ashley Neal Driving Instruction 5 stars
3 months ago
My instructor was Arash. He was very patient. He was knowledgeable and helped me to become a good driver. I enjoyed every lesson with him and had a great time during the lessons. I recommend him to anyone who wants to learn how to drive. I passed the first time and I am very grateful to him and Ashley Neal school for the great experience. I also watched Ashley Neal videos on YouTube and they are very helpful. Thank you
Charlize David rated Ashley Neal Driving Instruction 5 stars
3 months ago
I learnt with Julie and without her I don't think I would've continued to drive having been scared to drive initially. I managed to pass first time after 38 hours with her. She was so lovely and patient and really pushes you to do your best. I liked her teaching style and enjoyed having our lessons, I'm going to miss our sessions. I would definitely recommend her to anyone around Aintree area to do the Norris Green test centre.

Reviews Summary

The overall company reputation of Ashley Neal Driving Instruction appears to be positive based on the collected customer feedback. The school seems to be recognized for its capacity to accommodate students despite high demand, indicating good customer service practices and responsiveness. Multiple reviews commend the driving school for its thorough and professional instructors, with specific mentions of Adam, Gary, and Liam who are highlighted for their expertise and ability to boost confidence. Furthermore, the inclusion of Ashley Neal's educational content, such as YouTube videos, is appreciated by learners as an added resource. However, there is an exception in the feedback wherein a student had a negative experience with an instructor named Simon G, citing unprofessional behavior that affected their confidence. This indicates that while the majority of experiences are very positive, there are isolated incidents of instructor conduct that do not meet expectations, which could be a concern for potential new students.

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Frequently Asked Questions About Ashley Neal Driving Instruction

What happens if my assigned instructor is no longer available?

Ashley Neal Driving Instruction works to ensure continuity in your learning experience. If your assigned instructor is unavailable, they strive to provide a replacement who can fit into your schedule and continue your driving education with minimal disruption.

Can I pass my driving test on the first attempt with this school?

While individual experiences may vary, many students from Ashley Neal Driving Instruction have successfully passed their driving test on the first attempt. This success is attributed to the quality of instruction and resources provided by the school.

How does Ashley Neal Driving Instruction handle negative feedback about instructors?

Ashley Neal Driving Instruction takes feedback seriously and is expected to address any concerns about instructor behavior. While most feedback is positive, any negative incidents raised by students are intended to be investigated, and corrective measures should be taken to ensure a positive learning environment for all students.

About Ashley Neal Driving Instruction

Driving School

Quality driving lessons and instructor training with amazing results

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.