Ambassador Cruise Line (Offices) Reviews

Multi generational cruise to Casablanca We have just been on our first cruise and wanted to share with you a few of our experiences. To start with I want to thank all the amazing staff. They worked tirelessly to ensure everything was as the brand Ambassador required. Lovely, friendly approachable people from all around the world. That’s everyone from the guys who clean the hand bannisters to the captain of the ship. Wonderful human beings. Next the ship, she is beautiful. Not a new shiny pin but a glamorous, fabulous ship all the same. The cabins are spacious, extremely well kept, light, bright , clean and comfortable. The food was incredible both in quality and quantity. Something for everyone at a very high standard. The entertainment team are awesome. Every one of their performances was professionally put together and performed. Every night was like a west end show. The ports of call was great. Again something for everyone. There was an issue with the entitlement of a few passengers as far as sun-beds were concerned. A large number of the loungers were reserved with towels from very early in the morning and often not sat on until late afternoon, this needs a look at. The two hot tubs at the rear of the ship was out of use for any adults as they were occupied all day everyday by small children. Maybe an adult only slot could be put in each day? The above two things are aggravating but almost expected on a summer holiday so I can’t really complain. The next thing however is my only real complaint. The smoking area, it’s 2024 and yet we still have a smoking area on the ship in the middle of the pool area. Yes I know it is meant to be in one corner of the deck but it stretches practically the whole way along the side of the top deck. Personally, I’d ban all smoking on board but I do understand some people need to get a fix, so could the smoking area not be relocated to the rear of the ship on deck 8 or 9 ? This would make a much nicer environment for all the non smokers. There was a large number of kids and teenagers or board and 99% of the time they were well behaved. 1% of the time they was just like the rest of us have all been at some point in time. No complaints at all, we’ve all been there 😂 overall, we have had an amazing 12 days and will definitely go back to ambassador again for another holiday. We was on deck 6, room 6109, at front of ship. 5 star experience Thank you Ambassador

Cruised from Tilbury, great embarkation/dis-embarkation, visiting Plymouth by tender, Spain, Portugal and Northern France 9-21 March 25. Small outside cain mid ships on deck 8, good steward (Tom), good food, good service, good entertainment, good ports of call, would be happy to return to Ambition.