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AmaWaterways Reviews

Rated 4.1 based on 45 Reviews

Activities & Tours in Calabasas

4500 Park Granada, Calabasas, CA 91302, United States

Published on
July 24, 2025
Last updated
July 24, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of AmaWaterways's customers had a positive experience.

Positive
60%
Neutral
10%
Negative
30%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About AmaWaterways?

staff were excellent and took care of your every need.

Suite 306 - pricy but worth every dime.

Both cruises are enjoyable.

amazing experience.

Staff/service.was amazing and nice.

bends over backwards for you.

everything easy for guests, they thought of everything to make us comfortable and happy.

Trustguide extracts key phrases from reviews about AmaWaterways and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 24, 2025, 45 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of AmaWaterways's publicly available reviews View source

Teressa Merrill rated AmaWaterways 5 stars
4 months ago
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The AmaWaterways Seine River cruise was amazing. Starting in Paris taking us north into Normandy passing historic sites. All excursions, meals, wine included. Stopping by Monet’s famous lily ponds to historic D Day military beaches. The staff were excellent and took care of your every need. Gourmet meals paired with excellent wine choices. Can’t go wrong with an AmaWaterways cruise. See The World Travel Group
LYNN HANSHAW rated AmaWaterways 4 stars
4 weeks ago
Pros and Cons of the Amawaterways Romantic Danube Cruise: PROS: We had Suite 306 - pricy but worth every dime. Great location, tons of room and storage and came with great perks like free laundry, wine, etc plus lovely gifts. Ship is pretty and small so easy to maneuver about. Nice top deck. Good choice of ports. Staff is fantastic. They even prepared an early departure breakfast beginning at 3 AM and sent someone to help at the airport. Bus drivers were great. Knowledgeable tour guides, multiple excursion options including biking tours. Older active travelers, none of the mega-ship chaos. Health instructor offered multiple classes daily. Everything included in price. Lots and lots of free wine and beer and nightly cocktails. Last night on board had wonderful entertainment. Meals look like works of art. CONS: Ship is a little too small at times, dining area and lounge got cramped on occasion and servers were overwhelmed causing delays at dinner. Food that looked like art, could be lackluster in taste and most days there were only 2 main choices to pick from (Plus daily steak, chicken or vegetarian options). Excursions could have been described better. Hiked to top of a hill to see a castle and there wasn't a castle - it was where a castle used to be - or visiting an abbey but you did not get to go inside. Wish there had been more entertainment similar to the last night. OVERALL - gave this trip 4 stars.
Eugenia Russell Hargrove rated AmaWaterways 5 stars
4 weeks ago
I discovered Ama Waterways from AAA in 2016, when I took my first river cruise on the Seine River, starting in Paris and ending in northern France, including Normandy. The second river cruise is the Duoro River, which will take you to Portugal and Madrid, Spain. Both cruises are enjoyable. They have a small number of people, excellent food, and accommodations.

Reviews Summary

Overall, reviewer sentiment toward AmaWaterways river cruises is largely positive, with many guests highlighting attentive staff, enjoyable excursions, and well-maintained accommodations. Common feedback includes praise for staff professionalism, a relaxed onboard atmosphere, and thoughtful operational features such as daily itineraries and included excursions. Some critical voices mention issues with food quality, occasional service lapses during busy dining periods, and rare booking or communication mishaps.

Frequent themes emerging from customer reviews involve the high quality of staff, included amenities, and memorable excursions in Europe and Asia. The cruise line is noted for smaller, less crowded ships, allowing for a more personalized experience and greater guest comfort. However, food options and wine selections sometimes fall short of expectations, and logistical hiccups, such as unexpected hotel bookings or flight coordination issues, can detract from the overall ease of the travel process.

In summary, AmaWaterways is regarded as a reputable choice for river cruising in regions such as Europe and Southeast Asia, building trust through reliable staff, thoughtful planning, and well-curated itineraries. While certain operational improvements could address noted frustrations, the majority of guests express satisfaction and indicate a willingness to cruise with AmaWaterways again.
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Frequently Asked Questions About AmaWaterways

What amenities are included in AmaWaterways river cruises?

AmaWaterways cruises typically include accommodations, all meals, wine and beer with lunch and dinner, daily guided excursions, onboard entertainment, and amenities such as Wi-Fi, bike use, and laundry for suite guests. Many reviews mention that excursions and alcohol are included in the price.

Is there reliable dietary or allergy support onboard?

While some guests report attentive dietary management, there are instances where food allergies were not consistently handled. Guests with severe allergies should confirm with AmaWaterways in advance and reiterate their needs upon boarding, as experiences have varied.

How does AmaWaterways handle changes to bookings or itineraries?

Customer reviews indicate that itinerary or booking changes can occur, sometimes with communication challenges regarding extra hotel nights or flight changes. Travelers are advised to coordinate closely with their travel agents and verify details before final payment and departure.

About AmaWaterways

Activities & Tours
AmaWaterways is a river cruise company operating internationally, offering multi-day river cruises across regions such as Europe and Southeast Asia. Their core service includes all-inclusive travel packages featuring accommodations, meals, guided excursions, and onboard amenities for leisure travelers. Cruises are conducted on small, purpose-built vessels navigating prominent rivers and destinations.

The company’s operations include scheduled itineraries with daily tours, full-board dining, and a range of onboard services such as guided excursions, entertainment, and wellness activities. AmaWaterways partners with local guides and handles logistics, providing guests with detailed planning and support. The workflow emphasizes convenience, inclusivity of key services, and pre-arranged transportation between destinations.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.