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Holyrood Nursery Princes Dock
Holyrood Nursery Princes Dock

Holyrood Nursery Princes Dock Reviews Summary

Nursery | Liverpool

What do customers say about Holyrood Nursery Princes Dock?

As of Mar 01, 2024, 37 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
March 1, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
37
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Holyrood Nursery Princes Dock's customer reviews analysis

Evaluating the reviews for Holyrood Nursery Princes Dock, the overall company reputation appears to be very positive. Customers consistently praise the nursery for many aspects of its services, from the quality of care and education provided to the children to the operation hours and inclusive provisions like nappies and wipes. Recurring themes include the professionalism and warmth of the staff, the broad and varied range of activities available, and the facility's cleanliness and space. Parents often mention the significant developmental progress of their children after attending the nursery, both in terms of social skills and academic capabilities. There is a notable appreciation for the diverse staff, which includes male caregivers, and the culturally sensitive approach, such as staff communicating in multiple languages. The sentiment of trust and satisfaction appears to be echoed throughout the feedback, suggesting a strong and favorable reputation for Holyrood Nursery Princes Dock among its users.

Positive Feedback

The feedback for Holyrood Nursery Princes Dock reveals key positive aspects that contribute significantly to customer satisfaction. Parents are impressed by the comprehensive care their children receive, highlighting the staff's dedication and ability to foster a supportive and nurturing environment. Reviews frequently commend the nursery for its robust educational offering, with a variety of activities fostering speech, social, and cognitive development. The facility's resources are celebrated for encouraging creativity and curiosity, particularly with reference to their beautiful, spacious group spaces and sensory objects. Additionally, the nursery's operational aspects, such as extended opening hours, offerings inclusive of nappies and wipes, and its policy to remain open on Bank holidays, are seen as considerable benefits. Parents are also notably appreciative of the multilingual staff, contributing to a diverse and inclusive setting for their children.

Concerns and Threads

While the majority of the customer feedback for Holyrood Nursery Princes Dock is overwhelmingly positive, there are minimal negative aspects mentioned within the reviews provided. However, one subtle concern is a wish expressed by a parent for the nursery to open another location closer to their new home, which indicates a challenge with accessibility or convenience for some families after relocation. This does not directly reflect on the quality of the nursery's services but rather on the logistical limitations for certain parents. There is also a brief mention of sadness when children transition between rooms; although this is a natural part of growth and adaptation, it could point to a potential area where parents and children might require additional support to manage these transitions smoothly.

Frequently asked questions about Holyrood Nursery Princes Dock

What are the nursery's operating hours and holiday policies?

Holyrood Nursery Princes Dock is open from 7:30 AM and includes Bank holidays in their operational schedule, offering flexibility and convenience for parents.

Does the nursery provide nappies and wipes within the fees?

Yes, the fees for Holyrood Nursery Princes Dock include provisions like nappies and wipes, adding value and reducing the need for parents to supply these items.

Does the staff cater to children with diverse cultural backgrounds?

The nursery prides itself on a diverse workforce and culturally sensitive approach, with staff members speaking multiple languages, which helps cater to children from various cultural backgrounds.

Recent customer reviews and testimonials for Holyrood Nursery Princes Dock

Holyrood Nursery Princes Dock
Symela Simaioforou
5-Star
5 years ago
This is the place that I trust most for my lovely son.. he was struggling to get used to it but he's doing fine after 2 weeks settling and 2 weeks normal attending. I hope until next month he feels like home there!! Thank you Natalie, thank you Robyn, Thank you Kirstie and all people there!!!
Holyrood Nursery Princes Dock
Re Da
5-Star
a year ago
Now, looking back, and having had more experience with other nurseries I can confirm this is the best nursery you can get for your child! Fees include nappies, wipes, they are open all Bank holidays and they are open since 7:30! Plus the staff is great, lot's of activities for your little one, always very precise diary. The only thing I wish is them to build another nursery close to our new home, cause nothing looks good enough after them!
Holyrood Nursery Princes Dock
Stephen Lee
5-Star
5 years ago
Our daughter has been attending Hollyrood since October when she was nine months old and she loves it. It's a joy to see her enjoy her days and learn all the interesting and varied activities she engages in each day. Her speech has really progressed, as have her social skills and she is taught all manner of things. The nursery itself is well managed and is large and well equipped and incredibly clean and the food offers really varied weekly options. The baby room has a lot of sensory objects which she loved and her current room is very large and she has regular activities in the garden, library, play village and soft play. The staff are all really engaging when we drop her off and pick her up each day. It was sad to see her move rooms at first as the team in the baby (Discoverers') room were fantastic but she really adapted well and the team in the Explorers' room are fantastic also. A special mention to Alex who was her key worker for months and is an incredible person to entrust your child's learning to and to Jenny and Marta who she has a special fondness for, but there are too many names to praise.
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
37
reviews
Excellent
Good
Average
Fair
Poor

About Holyrood Nursery Princes Dock

Nursery

Holyrood Nursery Princes Dock provides stimulating and inspiring childcare aiming to encourage the development of children through play, interaction, creativity, and physical activity in a warm and nurturing environment.We aim to help every child in every aspect of their growth and achieve this through praise, guidance and encouragement. Children will be encouraged to develop manners, learn to be kind, share, and respect others, as well as being stimulated creatively and mentally through our child-led activities.

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